Housing customer service hours change Published Feb. 24, 2012 By 377th Air Base Wing Public Affairs KIRTLAND AFB, N.M. -- Beginning March 1, walk-in customer service hours will be reduced to four days a week (Monday, Tuesday, Thursday and Friday) from 9 a.m. to 1 p.m. Wait times for walk-in customers may increase due to the reduction of customer service staff; however, customers may call 846-8217 in advance to schedule appointments at. Basic Allowance for Housing start/stop actions will be accomplished by the Airmen Dormitory Leaders, with appointments available by calling 853-5479. Housing lease agreement reviews will be referred to the legal office.