Global Household Goods FAQ's

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  • By Britianie Teston

Note: If you are experiencing any difficulties with your move, please contact the Kirtland TMO office for assistance.

Team Kirtland TMO office contact:

On 18 June 2025 the Department of Defense (DoD) terminated HomeSafe Alliance LLC (HSA), the DoD HHGs contractor, for cause due to HSA's demonstrated inability to fulfill their obligations and deliver high quality moves to Service members (link). The DoD previously activated a Joint Task Force (JTF) to review the entire Permanent Change of Station (PCS) process, and is expected to produce a strategic way forward no later than September 2025 
Implementation Memorandum for Permanent Change of Station Joint Task Force

KAFB was not a participating location in the GHC; however, any personnel arriving to KAFB may have been serviced by their losing station under the GHC. Any related questions should be directed to the 377 LRS Traffic Management Office (TMO).
Statement by Chief Pentagon Spokesman Sean Parnell on Implementation Memorandum for Permanent Change of Station Joint Task Force > U.S. Department of Defense > Release