Victim Support Services


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Some examples of topics in this category:

  • Sexual Assault
  • Domestic Abuse
  • Child Abuse
  • Stalking
  • Teen Dtaing Violence
  • Sexual Harassment
  • Workplace Violence
  • Bullying/Harassment

RESOURCES

 

377th Medical Group


1501 San Pedro Dr. SE, Bldg. 47
Albuquerque, NM 87108
Phone: (505) 846-3200
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Most medical groups (MDGs) provide beneficiary, warrior operational medicine, and flight operational medical care. Ancillary services typically include laboratory, radiology, immunizations, and pharmacy. Each MDG operates differently, and all services may not be available to all beneficiaries. For more information, visit the MDG or the site provided.

 

 

Alcohol Drug Abuse Prevention and Treatment (ADAPT)


1501 San Pedro SE, Bldg. 47, Room 2C144
Albuquerque, NM 87108
Phone: (505) 846-3305
Mon-Fri: 0730-1630
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The Alcohol Drug Abuse Prevention and Treatment (ADAPT) promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse. Services include outreach, education, screening, assessment, treatment, and consultation. Preventive education and treatment are provided individually and/or in groups.

 

 

CATCH


2000 Wyoming Blvd SE, Bldg 20604, Ste. D-19
Kirtland AFB, NM 87117
Phone: (505) 846-7272

The CATCH Program lets victims voluntarily submit an anonymous entry into the CATCH database to discover if the suspect in their report may have also assaulted another person. With knowledge of a “potential match”, victims can then decide whether to participate in an investigation of a serial offender suspect.

 

 

Chapel


1950 Second St. NE, Bldg. 20107
Kirtland AFB, NM 87117
Phone: (505) 853-5000
After duty hours call Command Post (505) 846-3777, and ask for the Duty Chaplin
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The Chaplain Corps provide spiritual care and ensures all Airmen, Guardians and their families can exercise their constitutional entitlement of free exercise of religion. Chaplain Corps personnel provide absolute, 100% confidential counseling, spiritual support and resilience in all areas with privileged communication. Chaplains do not have a duty to report.

 

 

Domestic Abuse Victim Advocate (DAVA)


2000 Wyoming Blvd SE, Bldg. 20604, Ste. D-17b
Kirtland AFB, NM 87117
Phone: (505) 445-7100
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Domestic Abuse Victim Advocates (DAVAs) are trained professionals who provide non-clinical advocacy services and support to servicemembers and adult family members experiencing domestic abuse. DAVAs are on call 24/7 to provide immediate assistance, safety planning, non-judgmental support, and information on available resources.

 

 

DoD Safe Hotline


Phone: (505) 445-7100
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The DoD Safe Helpline is the sole secure, confidential, and anonymous crisis support service specially designed for members of the Department of Defense community affected by sexual assault.

 

 

Employee Assistance Program (EAP)


1415 4th St SE, Bldg. 20245, Suite 126
Kirtland AFB, NM 87117
Phone (24/7): (866) 580-9078
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The Employee Assistance Program (EAP) supports DAF (APF, NAF, Space Force, ANG) employees and Army civilians on AF-led Joint Bases and their respective household members. Services are free, confidential, 24/7 online, in-person, by phone or virtual. Services include non-medical counseling (up to 6 sessions per topic), legal consultation, work life, education kits, elder care, supervisor resources, physical/mental wellness, webinars and more.

 

 

Equal Opportunity (EO)


2000 Wyoming Blvd SE, Bldg. 20604
Kirtland AFB, NM 87117
Phone: (505) 846-5369
24/7 Hotline: (866) 580-9078
Visit Air Force Website

Equal Opportunity (EO) provides timely, fair, and impartial services to military and civilian personnel such as complaint processing, outreach, training, assistance through alternative dispute resolution (ADR), and other related services. This includes ensuring that personnel are equipped with knowledge about and have access to available resources such as trained EO practitioners and the DAF Unlawful Discrimination and Harassment Hotline.

 

 

Family Advocacy Program (FAP)


1501 San Pedro SE, Bldg. 47, Room 2C144
Albuquerque, NM 87108
Phone: (505) 846-0139 or (505) 846-3305
Mon-Fri: 0730-1630
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The Family Advocacy Program (FAP) strengthens families and enhances resiliency by helping new parents, supporting victims of domestic violence, and assisting family members. The New Parent Support Program helps expecting parents with children up to three years of age. While maltreatment services triage, assess, and manage referrals for child and adult intimate partner maltreatment.

 

 

Inspector General


2000 Wyoming Blvd SE
Kirtland AFB, NM 87117
Phone: (505) 846-2411

The Inspector General (IG) ensures the concerns of all complainants, and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing. They enable and strengthen commanders’ mission effectiveness and efficiency through independent inspections, assessment, and accurate reporting of readiness, economy, efficiency, discipline, and the ability to execute assigned missions.

 

 

Legal Office


2000 Wyoming Blvd SE, Bldg. 20604, Room B36
Kirtland AFB, NM 87117
Phone: (505) 846-4217
Mon & Fri: 0830-1600; Tue & Thu: 0730-1600
Visit Fact Sheet

Licensed attorneys offer confidential consultation to active duty, dependents of active duty, retirees, dependents of retirees, and Reserve/Guard members on orders. Topics of support include wills, powers of attorney, estate planning, claims, Victim-Witness Assistance Program, military justice, Servicemembers Civil Relief Act, family law, immigration, taxation, etc.

 

 

Mental Health


1501 San Pedro SE, Bldg. 47, Room 2C144
Albuquerque, NM 87108
Phone: (505) 846-3505
Mon-Fri: 0730-1630
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The Mental Health clinic provides assessments, individual and group psychotherapy, and medication management, as well as military readiness related services, including command-directed evaluations, and mobility and duty profiles for active-duty service members.

 

 

Military & Family Readiness Center (MFRC)


1415 4th Street SE, Bldg. 20245, Suite 126
Kirtland AFB, NM 87117
Phone: (505) 846-0741
Mon-Fri: 0715-1600
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Military & Family Readiness Center (MFRC) is targeted at assisting individuals and families to adapt and meet the demands of the military lifestyle. Service areas include transition, relocation, employment, financial, deployment, exceptional family member program, personal and work-life, Commander’s Key Support Program, casualty assistance, survivor support, emergency family assistance support, volunteer, and voting.

 

 

Military Family Life Counselor (MFLC)-Adult


Kirtland AFB, NM 87117
Phone: (505) 415-4027
Phone: (505) 440-2481
Phone: (505) 730-0080

Military Family Life Counselors (MFLCs) provide free confidential, short-term solution-focused non-medical and non-documented counseling to military members and immediate family members. MFLCs are licensed providers who can address relationships, stress, communication, adjustment, deployment, parenting, grief, loss, etc. MFLCs must report instances or eminent risk of abuse, self-harm, and Uniform Code of Military Justice (UCMJ) infractions.

 

 

Military Onesource


Phone: (505) 846-0741
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While Military OneSource does not provide direct health care services, it does provide resources that can help you maintain good health. Web-based resources related to prevention and care, mental health, nutrition and fitness, and substance abuse are available on the site. Military OneSource is available 24/7 at no cost.

 

 

Primary Care Behavioral Health (PCBH)


1501 San Pedro SE, Bldg. 47
Albuquerque, NM 87108
Phone: (505) 846-3200
Mon-Fri: 0730-1530
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Primary Care Behavioral Health (PCBH) is a team-based approach that integrates behavioral health services into primary care. It involves licensed behavioral health professionals, addressing not only behavioral health and substance use disorders, but also behavioral factors that affect overall health conditions. Care can be coordinated through your Primary Care Manager (PCM) or by a self-referral through the appointment line.

 

 

Rape Crisis Center of Central NM


9741 Candelaria Rd
Albuquerque, NM 87112
Phone: (505) 266-7711
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The Rape Crisis Center of Central NM provides support and advocacy to survivors of sexual assault and abuse within the Albuquerque area, and to serve as a community resource on issues regarding prevention and awareness of sexual violence.

 

 

Sexual Assault Nurse Examiner (SANE) Hotline


625 Silver Ave
Albuquerque, NM 87102
24-Hour Hotline: (505) 884-7263
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The Sexual Assault Nurse Examiner (SANE) Hotline providing free, confidential support for victims of sexual assault, domestic violence, and human trafficking. It is the immediate starting point to connect survivors with compassionate crisis intervention, emergency medical care, and forensic exams.

 

 

Sexual Assault Prevention & Response (SAPR)


2000 Wyoming Blvd SE, Bldg. 20604, Suite D-19
Kirtland AFB, NM 87117
24-Hour Hotline: (505) 846-7272 or Text (505) 977-6683
Email

The Sexual Assault Prevention & Response (SAPR) offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community. Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.

 

 

Sexual Assault Response Coordinator (SARC)


Krista Simpson
2000 Wyoming Blvd SE, Bldg. 20604, Suite D-19
Kirtland AFB, NM 87117
Phone: (505) 846-6297
Email: krista.simpson.1@us.af.mil
24-Hour Hotline: (505) 846-7272 or Text (505) 977-6683
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The Sexual Assault Response Coordinator (SARC) and Victim Advocate (VA) are available to assist victims (survivors) of sexual assault. The SARC serves as the single point of contact for integrating and coordinating sexual assault victim (survivor) care for Team Kirtland members. The SARC office is also responsible for providing Sexual Assault Prevention training throughout the installation.

 

 

Victim Advocate (VA)


Jennifer Holmes
2000 Wyoming Blvd SE, Bldg. 20604, Suite D-19
Kirtland AFB, NM 87117
Phone: (505) 846-6297
Email: krista.simpson.1@us.af.mil
24-Hour Hotline: (505) 846-7272 or Text (505) 977-6683
Visit Website

The Sexual Assault Response Coordinator (SARC) and Victim Advocate (VA) are available to assist victims (survivors) of sexual assault. The SARC serves as the single point of contact for integrating and coordinating sexual assault victim (survivor) care for Team Kirtland members. The SARC office is also responsible for providing Sexual Assault Prevention training throughout the installation.

 

 

Victim Counsel (VC)


2000 Wyoming Blvd SE, Bldg. 20604, Suite D-17B
Kirtland AFB, NM 87117
Phone: (505) 846-2323
0800 - 1600 Mon-Fri
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The Victims’ Counsel (VC) provides support to victims of sexual crimes and domestic violence. The VC is an experienced judge advocate (licensed attorney) who provides confidential and independent legal advice and representation. The VC can advise on military investigations, disciplinary processes and prosecutions, assist with expedited and humanitarian transfers, protect the legal rights of victims of these crimes, and advise on collateral misconduct issues (including facilitating assistance from an Area Defense Counsel). The VC can also maintain restricted reports made to SARC and FAP. All active-duty victims, as well as dependents whose perpetrator is an AF active-duty member, are eligible for VC services. Other victims of sexual crimes and domestic violence perpetrated by an active-duty military member may be eligible for VC services through an exceptional circumstances request process. Active-duty victims (survivors) of interpersonal violence inside or outside of the workplace may be eligible for a one-time consultation.

 

 

Victim/Witness Assistance Program (VWAP)


2000 Wyoming Blvd SE, Bldg. 20604
Kirtland AFB, NM 87117
Phone: (505) 846-4217
Mon-Fri: 0830-1600

The Victim/Witness Assistance Program (VWAP) ensures victims and witnesses of crimes are protected and informed. It provides guidance through the military justice process, helps navigate available resources, and works with commanders to enforce rights such as the right to safety, privacy, and restitution. VWAP was designed to ensure that all victims and witnesses of crime who suffer physical, financial or emotional trauma receive assistance and protection to which they are entitled.