Lt. Col. Michelle Pufall, left, was selected for the "Outstanding Health Plan Management Officer of the Year" award for providing excellent service and educating the beneficiary throughout the process. Colonel Pufall?s department was rated fully compliant in the health services inspection earlier this year. With Col Pufall is personnel reliability program manager Richard Palmer, who won the PRP award this year. "We were very excited," Colonel Pufall said, "and happy to see it happen." U.S. Air Force photo by Lia Martin
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