KIRTLAND AIR FORCE BASE, N.M. -- TRICARE Online Patient Portal Decommissioning: Download Your Health Records
On April 1, the TRICARE Online Patient Portal will no longer be available. The Department of Defense’s new electronic health record—MHS GENESIS—has replaced the TOL Patient Portal. As part of the transition, the DOD is decommissioning the TOL Patient Portal.
If you want to keep a copy of your legacy health records for personal use, you must download them from the TOL Patient Portal before April1.
To keep copies of your legacy health records, follow these instructions:
1. Visit www.TRICAREOnline.com.
2. Log in: Sign in using your DS Logon, CAC, or DFAS myPay credentials. If you don’t have a DS Logon, you’ll need to create one by clicking “Need An Account.”
3. Access: On the TOL homepage, click the blue “Health Record” button to view your personal health data.
4. Find data: Select “Download My Data.” You’ll see several data categories.
5. Customize: Choose the person, data types, date range, and format for the records you want to download.
6. Download: You can choose to download your records in portable document format (.pdf) or as a (.xml) continuity of care document. The CCD format allows you to share your data with family, caregivers, providers, and healthcare systems, or to document data in your preferred personal health record.
7. Save: After downloading, you can either open the file or save it securely for future use. You can also print your records and store them in a safe place.
https://newsroom.tricare.mil/News/TRICARE-News/Article/4036730/tricare-online-patient-portal-decommissioning-download-your-health-records-now