MDG hosts interactive forum to help improve service Published April 3, 2017 By Senior Airman Bethany La Ville Kirtland Public Affairs KIRTLAND AIR FORCE BASE, New Mexico -- The 377th Medical Group held the first ever “Coffee with Commanders” event at the Kirtland Base Exchange on March 23. Coffee with Commanders is an interactive forum held to help improve service at the medical group. “We started this forum to hear what is important to our patients in a non-clinical setting,” said Col. Jeffery White, 377th MDG commander. “We want to know what we are doing well and what we can improve on. This is one of several efforts we are engaging in to better communicate with, and gain feedback from, our patients.” More than 15 participants attended this event, partnering with clinic leadership to help make health care at the 377th a more efficient, timely and useful. “I think everyone who showed up had their questions and concerns addressed,” said Senior Master Sgt. James Lumley, the 377th Aerospace Medical Squadron superintendent. “I hope that in the future more people show up and help make the Kirtland clinic a better place to go.” Check the Kirtland Air Force Base Facebook page, the Weekly Round Up or the Nucleus for details on the next Coffee with Commanders event.